FEATURES – Bliq Messaging

BLIQ contains dozens of engagement features that were previously not available at all, or not available in the context of business messaging. By seamlessly formulating them into the fabric of the platform, BLIQ has taken “user-friendly” to a whole new level.

Yes, that is very refreshing news indeed!

Here are some of the many BLIQ features that will simplify your business communication needs.

AI Text Bot

AI Text Bot - coming soon

This feature allows to easily customize automatic SMS, WhatsApp, and Livechat responses utilizing AI technology.

WhatsApp Integration

This allows for seamless and convenient communication, whether via SMS or WhatsApp by merging them into one inbox.

Auto Replies

Set auto response texts based on time schedule or on keywords

Delivery Status

See if your message was delivered successfully to the recipient.

Emoji Capabilities

Add affection to the conversation in an easy and trendy way

Grammar Check

Outgoing messages get checked for spelling and grammar accuracy

Quick Replies

Easily select a pre-saved editable message from your

Text Scheduling

Compose a message, then set the time you’d like the message to be sent.

Undo Texts

Set a timeframe during which you’ll be able to withdraw an outbound message before it gets delivered.

Unique Signatures

Your team can see which agent sent which message, but if you’d like your customer to see that info too, each agent can have a unique signature automatically added to every message they send.

Voice Notes

Send and receive voice memos

Attachment Capable messaging

Send and receive picture texts on your regular business number.

BLIQ Syncr

View and send text messages from your regular cellphone number directly from the Bliq platform.

Text Credit Card Processing

Process payments or donations automatically and securely via SMS.

WhatsApp to Text Bridge

Receive and reply to your WhatsApps on your personal phone via SMS.

Group Text Blasting

Send mass-texts to recipients which have texted in a keyword or have been uploaded to a list.

Internal Team Chat

This allows for your team to communicate internally via group chats and via Direct Messages.

Forward to Email

Unread messages can be forwarded to the user

Assign Conversation to Rep

Assign an agent as the primary participant in a conversation.

Filtered Search

Filter search based on dates, tags, recipient's phone number, company number, and message content.

Google Contacts

Sync with your Google Contacts phonebook to display the names of those messaging you.

Mark as Read/Unread

All team members can see the status of inbound messages

Merged Inboxes

Option to view multiple company numbers in one merged inbox

Message Tagging

Tag messages for internal use or to assist in locating that message in the future.

Muting Notifications

Mute notifications for specific conversations.

Shared Text Inboxes

This allows your entire team to view incoming text messages, and allow all team members to respond and/or follow the thread.

10DLC Compliance*

The myriad of regulations are hard-coded into the system, and will assist you with keeping compliant with the complex government rules and regulations.

99.98% Uptime

Our system’s servers are replicated across multiple datacenters with automatic failover which enables continuous system uptime even in the event of an outage in an entire datacenter.

API Integration

Have your software trigger messages to be sent via BLIQ

Data Encryption

To protect your privacy, users’ data is encrypted while in our system. Whether data is in transit or at rest.

HIPAA Compliance*

Collect opt-in consents before sharing info via SMS.

Mobile App

Messaging access. Can also place calls from your business number. Option to mute notifications based on schedule or location.

Security

Our system's security is periodically reviewed by an independent company to ensure resilience.

All of the above, as well as many other features that are currently in the works, is available in a safe, secure platform that will make text messaging convenient, productive, powerful, and most of all – simple!

*While BLIQ provides this valuable assistance, it is ultimately the company’s responsibility to do their part to follow all regulations.